Customer service
Delivery.
We aim to dispatch orders within 1–2 working days. Please allow a little longer during busy periods.
Royal Mail Tracked 48.
2–3 working days from dispatch.
England, Wales and Scotland: £5.95 for orders under £50. Complimentary standard delivery on orders of £50 or more.
Royal Mail packages usually arrive with your daily post, Monday to Saturday.
DHL express.
1–2 working days from dispatch.
£8.95 for orders under £50, or a £3.95 upgrade on orders of £50 or more.
For DHL deliveries, you will receive an email and text message confirming your delivery date and time.
Other delivery areas.
Northern Ireland
Complimentary shipping on orders over £80. Orders under £80 incur a flat shipping fee of £14.95. Your final delivery charge is shown at checkout.
Scottish Highlands and Islands
Royal Mail Tracked 48 is available at our usual UK rate throughout the Scottish Highlands and Islands. Please allow additional time for remote postcode areas.
DHL express may be unavailable or subject to an additional charge in some remote areas. If this applies, we will contact you before dispatch.
A question about delivery?
Delivery times are estimates from dispatch and may be longer during busy periods. For help with an order, send us your order number.